Global Conversation Intelligence Platform Industry Outlook 2022: Overview, Opportunities, Key Companies and Forecast to 2028

Global Conversation Intelligence Platform Industry Outlook 2022: Overview, Opportunities, Key Companies and Forecast to 2028

Report Code: KNJ1117250 | No. of Pages: 105 | Category: Services
Publisher: GRD Survey | Date of Publish: Jan-2022
Executive Summary

According to GRD Survey data, the global Conversation Intelligence Platform market is estimated at 1160 million US$ in 2021 and is expected to 19800 million US$ by the end of 2028, growing at a CAGR of 50.0% in the forecast period from 2022 to 2028.

This report studies the Conversation Intelligence Platform market dynamics from angles such as new entries, mergers and acquisitions, fundings, exit and major technology breakthroughs. Market performance is evaluated through market size (Million USD) by players, regions, product types and end industries. This report also studies the global market competition landscape, market drivers and trends, opportunities and challenges, risks and entry barriers, sales channels, distributors and Porter's Five Forces Analysis.

Geographically, this report is segmented into several key regions, with revenue, market share and growth Rate of Conversation Intelligence Platform in these regions, from 2016 to 2027, covering
    North America (United States, Canada and Mexico)
    Europe (Germany, France, UK, Italy, Spain and Russia, etc.)
    Asia-Pacific (China, Japan, Korea, Southeast Asia, India, Australia)
    South America (Brazil, Argentina, Colombia, etc.)
    Middle East and Africa (Turkey, Saudi Arabia, South Africa, etc.)

Market Snapshot, By Product Type
    Cloud Based

    On-premises

Market Snapshot, By Application
    Small and Medium Enterprises (SMEs)

    Large Enterprises

Main Market Players Analyzed in this report, including:
    VoiceOps

    Tethr

    SalesLoft

    RingDNA

    Refract

    Jiminny

    Gong.io

    ExecVision

    Dialpad

    DialogTech

    Convin

    Chorus.ai (AffectLayer)

    CallRail


The study objectives of this report are:
    To study and analyze the global Conversation Intelligence Platform market size (Million USD) by company, key regions/countries, products and application, history data from 2016 to 2020, and forecast to 2027.
    To understand industry structure of Conversation Intelligence Platform market by identifying its various subsegments.
    To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).
    To identify the key global Conversation Intelligence Platform manufacturers and regional typical players, to define, describe and analyze their sales volume, value, market share, market competition landscape, SWOT analysis and development plans in next few years.
    To analyze the Conversation Intelligence Platform market with respect to individual growth trends, future prospects, and their contribution to the total market.
    To project the value and volume of Conversation Intelligence Platform submarkets, with respect to key regions (along with their respective key countries).
    To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market.
    To strategically profile the key players and comprehensively analyze their growth strategies.

In this study, the years considered to estimate the market size of Conversation Intelligence Platform are as follows:
    History Year: 2016-2020
    Base Year: 2020
    Estimated Year: 2021
    Forecast Year 2021 to 2027

This report includes the estimation of market size from top-down approach by analyzing major submarkets and their major driving factors, and verified from bottom-up approaches. Key players in the market have been identified through secondary research, and their market shares have been determined through primary and secondary research. All percentage shares, splits, and breakdowns have been determined using secondary sources and verified from primary sources.

For the data information by region, company, type and application, 2020 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Key Stakeholders Considered in the study:
Raw material vendors
Distributors/traders/wholesalers/suppliers
Regulatory authorities, including government agencies and NGO
Commercial research & development (R&D) institutions
Importers and exporters
Government organizations, research organizations, and consulting firms
Trade/Industrial associations
End-use industries

Table of Contents

1  Market Definition & Scope
    1.1  Definition & Scope
    1.2 Conversation Intelligence Platform Product Specifications
    1.3  Main Events (Entry, M&A, Exit, Technology and Capital Activity)
    1.4 Global Conversation Intelligence Platform Market Performance and Outlook

2 Market Development Performance under COVID-19
    2.1 Influencing Factors of Industry Development in the Next Five Years
        2.1.1 Drivers
        2.1.2 Restraints
        2.1.3 Opportunities
    2.2 Porter’s Five Forces Analysis
    2.3 Comparison of Alternatives and Conversation Intelligence Platform

3 3 Industrial Lift Cycle and Main Buyers Analysis
    3.1 Industry Life Cycle Analysis
    3.2 Key Buying Industries/Consumers
        3.2.1 Major Buyers in Small and Medium Enterprises (SMEs)

        3.2.2 Major Buyers in Large Enterprises

4 Market Segment: by Type
    4.1 Conversation Intelligence Platform Type Introduction
        4.1.1 Cloud Based

        4.1.2 On-premises
    4.2 Global Conversation Intelligence Platform Revenue by Type 2016-2021

5 Market Segment: by Application
    5.1 Conversation Intelligence Platform Type Introduction
        5.1.1 Small and Medium Enterprises (SMEs)

        5.1.2 Large Enterprises
    5.2 Global Conversation Intelligence Platform Revenue by Application 2016-2021

6 Marke Segment: by Region
    6.1 Global Conversation Intelligence Platform Market by Region
    6.2 North America Conversation Intelligence Platform Market 2016-2021
    6.3 Europe Conversation Intelligence Platform Market 2016-2021
    6.4 Asia Pacific Conversation Intelligence Platform Market 2016-2021
    6.5 South America Conversation Intelligence Platform Market 2016-2021
    6.6 Middle East and Africa Conversation Intelligence Platform Market 2016-2021

7 North America
    7.1 North America Conversation Intelligence Platform Market by Country 2016-2021
    7.2 United States
    7.3 Canada
    7.4 Mexico

8 Europe
    8.1 Europe Conversation Intelligence Platform Market by Country 2016-2021
    8.2 Germany
    8.3 France
    8.4 UK
    8.5 Italy
    8.6 Russia
    8.7 Spain

9 Asia Pacific
    9.1 Asia Pacific Conversation Intelligence Platform Market by Country 2016-2021
    9.2 China
    9.3 Japan
    9.4 Korea
    9.5 Southeast Asia
    9.6 India
    9.7 Australia

10 South America
    10.1 South America Conversation Intelligence Platform Market by Country 2016-2021
    10.2 Brazil
    10.3 Argentina
    10.4 Colombia

11 Middle East and Africa
    11.1 Middle East and Africa Conversation Intelligence Platform Market by Country 2016-2021
    11.2 Turkey
    11.3 Saudi Arabia
    11.4 South Africa

12 Key Participants Company Information
    12.1 VoiceOps

        12.1.1 VoiceOps
 Company Information
        12.1.2 VoiceOps
 Conversation Intelligence Platform Product Portfolio, Specification and Application
        12.1.3 VoiceOps
 Conversation Intelligence Platform Revenue and Gross Margin (2019-2021)
        12.1.4 VoiceOps
 Key Development
    12.2 Tethr

        12.2.1 Tethr
 Company Information
        12.2.2 Tethr
 Conversation Intelligence Platform Product Portfolio, Specification and Application
        12.2.3 Tethr
 Conversation Intelligence Platform Revenue and Gross Margin (2019-2021)
        12.2.4 Tethr
 Key Development
    12.3 SalesLoft

        12.3.1 SalesLoft
 Company Information
        12.3.2 SalesLoft
 Conversation Intelligence Platform Product Portfolio, Specification and Application
        12.3.3 SalesLoft
 Conversation Intelligence Platform Revenue and Gross Margin (2019-2021)
        12.3.4 SalesLoft
 Key Development
    12.4 RingDNA

        12.4.1 RingDNA
 Company Information
        12.4.2 RingDNA
 Conversation Intelligence Platform Product Portfolio, Specification and Application
        12.4.3 RingDNA
 Conversation Intelligence Platform Revenue and Gross Margin (2019-2021)
        12.4.4 RingDNA
 Key Development
    12.5 Refract

        12.5.1 Refract
 Company Information
        12.5.2 Refract
 Conversation Intelligence Platform Product Portfolio, Specification and Application
        12.5.3 Refract
 Conversation Intelligence Platform Revenue and Gross Margin (2019-2021)
        12.5.4 Refract
 Key Development
    12.6 Jiminny

        12.6.1 Jiminny
 Company Information
        12.6.2 Jiminny
 Conversation Intelligence Platform Product Portfolio, Specification and Application
        12.6.3 Jiminny
 Conversation Intelligence Platform Revenue and Gross Margin (2019-2021)
        12.6.4 Jiminny
 Key Development
    12.7 Gong.io

        12.7.1 Gong.io
 Company Information
        12.7.2 Gong.io
 Conversation Intelligence Platform Product Portfolio, Specification and Application
        12.7.3 Gong.io
 Conversation Intelligence Platform Revenue and Gross Margin (2019-2021)
        12.7.4 Jiminny
 Key Development
    12.9 Dialpad

        12.9.1 Dialpad
 Company Information
        12.9.2 Dialpad
 Conversation Intelligence Platform Product Portfolio, Specification and Application
        12.9.3 Dialpad
 Conversation Intelligence Platform Revenue and Gross Margin (2019-2021)
        12.9.4 Dialpad
 Key Development
    12.8 ExecVision

        12.8.1 ExecVision
 Company Information
        12.8.2 ExecVision
 Conversation Intelligence Platform Product Portfolio, Specification and Application
        12.8.3 ExecVision
 Conversation Intelligence Platform Revenue and Gross Margin (2019-2021)
        12.8.4 ExecVision
 Key Development
    12.11 Convin

        12.11.1 Convin
 Company Information
        12.11.2 Convin
 Conversation Intelligence Platform Product Portfolio, Specification and Application
        12.11.3 Convin
 Conversation Intelligence Platform Revenue and Gross Margin (2019-2021)
        12.11.4 Convin
 Key Development
    12.12 Chorus.ai (AffectLayer)

        12.12.1 Chorus.ai (AffectLayer)
 Company Information
        12.12.2 Chorus.ai (AffectLayer)
 Conversation Intelligence Platform Product Portfolio, Specification and Application
        12.12.3 Chorus.ai (AffectLayer)
 Conversation Intelligence Platform Revenue and Gross Margin (2019-2021)
        12.12.4 Chorus.ai (AffectLayer)
 Key Development
    12.13 CallRail

        12.13.1 CallRail
 Company Information
        12.13.2 CallRail
 Conversation Intelligence Platform Product Portfolio, Specification and Application
        12.13.3 CallRail
 Conversation Intelligence Platform Revenue and Gross Margin (2019-2021)
        12.13.4 CallRail
 Key Development

13 Global Conversation Intelligence Platform Market Forecast by Region by Type and by Application
    13.1 Global Conversation Intelligence Platform Revenue Forecast 2022-2027
    13.2 Global Conversation Intelligence Platform Forecast by Regions
    13.3 Global Conversation Intelligence Platform Forecast by Type
    13.4 Global Conversation Intelligence Platform Forecast by Application

14 Analyst Views and Conclusions

15 Methodology and Data Source
    15.1 Methodology
    15.2 Research Data Source
        15.2.1 Secondary Data
        15.2.2 Primary Data
        15.2.3 Market Size Estimation
    15.3 Legal Disclaimer

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