Global Self-Service Portal Industry Outlook 2022: Overview, Opportunities, Key Companies and Forecast to 2028
Report Code: KNJ1201169
Publisher: Date of Publish:
No. of Pages: 94 Category: Services Publisher: Date of Publish:
Executive Summary According to GRD Survey data, the global Self-Service Portal market is estimated at million US$ in 2021 and is expected to million US$ by the end of 2028, growing at a CAGR of % in the forecast period from 2022 to 2028. This report studies the Self-Service Portal market dynamics from angles such as new entries, mergers and acquisitions, fundings, exit and major technology breakthroughs. Market performance is evaluated through market size (Million USD) by players, regions, product types and end industries. This report also studies the global market competition landscape, market drivers and trends, opportunities and challenges, risks and entry barriers, sales channels, distributors and Porter's Five Forces Analysis. Geographically, this report is segmented into several key regions, with revenue, market share and growth Rate of Self-Service Portal in these regions, from 2017 to 2028, covering North America (United States, Canada and Mexico) Europe (Germany, France, UK, Italy, Spain and Russia, etc.) Asia-Pacific (China, Japan, Korea, Southeast Asia, India, Australia) South America (Brazil, Argentina, Colombia, etc.) Middle East and Africa (Turkey, Saudi Arabia, South Africa, etc.) Market Snapshot, By Product Type Cloud-based On-premise Market Snapshot, By Application Government Manufacturing Service Financial Internet & Telecom Others Main Market Players Analyzed in this report, including: Zoho Zendesk TOPdesk SysAid MYOB Technology Kayako HappyFox BMC Software Alloy Software The study objectives of this report are: To study and analyze the global Self-Service Portal market size (Million USD) by company, key regions/countries, products and application, history data from 2017 to 2021, and forecast to 2028. To understand industry structure of Self-Service Portal market by identifying its various subsegments. To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks). To identify the key global Self-Service Portal manufacturers and regional typical players, to define, describe and analyze their sales volume, value, market share, market competition landscape, SWOT analysis and development plans in next few years. To analyze the Self-Service Portal market with respect to individual growth trends, future prospects, and their contribution to the total market. To project the value and volume of Self-Service Portal submarkets, with respect to key regions (along with their respective key countries). To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market. To strategically profile the key players and comprehensively analyze their growth strategies. In this study, the years considered to estimate the market size of Self-Service Portal are as follows: History Year: 2017-2021 Base Year: 2021 Estimated Year: 2022 Forecast Year 2023 to 2028 This report includes the estimation of market size from top-down approach by analyzing major submarkets and their major driving factors, and verified from bottom-up approaches. Key players in the market have been identified through secondary research, and their market shares have been determined through primary and secondary research. All percentage shares, splits, and breakdowns have been determined using secondary sources and verified from primary sources. For the data information by region, company, type and application, 2021 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered. Key Stakeholders Considered in the study: Raw material vendors Distributors/traders/wholesalers/suppliers Regulatory authorities, including government agencies and NGO Commercial research & development (R&D) institutions Importers and exporters Government organizations, research organizations, and consulting firms Trade/Industrial associations End-use industries
Table of Contents 1 Market Definition & Scope 1.1 Definition & Scope 1.2 Self-Service Portal Product Specifications 1.3 Main Events (Entry, M&A, Exit, Technology and Capital Activity) 1.4 Global Self-Service Portal Market Performance and Outlook 2 Market Development Performance under COVID-19 2.1 Influencing Factors of Industry Development in the Next Five Years 2.1.1 Drivers 2.1.2 Restraints 2.1.3 Opportunities 2.2 Porter’s Five Forces Analysis 2.3 Comparison of Alternatives and Self-Service Portal 3 3 Industrial Lift Cycle and Main Buyers Analysis 3.1 Industry Life Cycle Analysis 3.2 Key Buying Industries/Consumers 3.2.1 Major Buyers in 3.2.2 Major Buyers in Government 4 Market Segment: by Type 4.1 Self-Service Portal Type Introduction 4.1.1 4.1.2 Cloud-based 4.1.3 On-premise 4.2 Global Self-Service Portal Revenue by Type 2017-2022 5 Market Segment: by Application 5.1 Self-Service Portal Type Introduction 5.1.1 5.1.2 Government 5.1.3 Manufacturing 5.1.3 Service 5.1.4 Financial 5.1.5 Internet & Telecom 5.1.6 Others 5.2 Global Self-Service Portal Revenue by Application 2017-2022 6 Marke Segment: by Region 6.1 Global Self-Service Portal Market by Region 6.2 North America Self-Service Portal Market 2017-2022 6.3 Europe Self-Service Portal Market 2017-2022 6.4 Asia Pacific Self-Service Portal Market 2017-2022 6.5 South America Self-Service Portal Market 2017-2022 6.6 Middle East and Africa Self-Service Portal Market 2017-2022 7 North America 7.1 North America Self-Service Portal Market by Country 2017-2022 7.2 United States 7.3 Canada 7.4 Mexico 8 Europe 8.1 Europe Self-Service Portal Market by Country 2017-2022 8.2 Germany 8.3 France 8.4 UK 8.5 Italy 8.6 Russia 8.7 Spain 9 Asia Pacific 9.1 Asia Pacific Self-Service Portal Market by Country 2017-2022 9.2 China 9.3 Japan 9.4 Korea 9.5 Southeast Asia 9.6 India 9.7 Australia 10 South America 10.1 South America Self-Service Portal Market by Country 2017-2022 10.2 Brazil 10.3 Argentina 10.4 Colombia 11 Middle East and Africa 11.1 Middle East and Africa Self-Service Portal Market by Country 2017-2022 11.2 Turkey 11.3 Saudi Arabia 11.4 South Africa 12 Key Participants Company Information 12.1 Zoho 12.1.1 Zoho Company Information 12.1.2 Zoho Self-Service Portal Product Portfolio, Specification and Application 12.1.3 Zoho Self-Service Portal Revenue and Gross Margin (2019-2021) 12.1.4 Zoho Key Development 12.2 Zendesk 12.2.1 Zendesk Company Information 12.2.2 Zendesk Self-Service Portal Product Portfolio, Specification and Application 12.2.3 Zendesk Self-Service Portal Revenue and Gross Margin (2019-2021) 12.2.4 Zendesk Key Development 12.3 TOPdesk 12.3.1 TOPdesk Company Information 12.3.2 TOPdesk Self-Service Portal Product Portfolio, Specification and Application 12.3.3 TOPdesk Self-Service Portal Revenue and Gross Margin (2019-2021) 12.3.4 TOPdesk Key Development 12.4 SysAid 12.4.1 SysAid Company Information 12.4.2 SysAid Self-Service Portal Product Portfolio, Specification and Application 12.4.3 SysAid Self-Service Portal Revenue and Gross Margin (2019-2021) 12.4.4 SysAid Key Development 12.5 MYOB Technology 12.5.1 MYOB Technology Company Information 12.5.2 MYOB Technology Self-Service Portal Product Portfolio, Specification and Application 12.5.3 MYOB Technology Self-Service Portal Revenue and Gross Margin (2019-2021) 12.5.4 MYOB Technology Key Development 12.6 Kayako 12.6.1 Kayako Company Information 12.6.2 Kayako Self-Service Portal Product Portfolio, Specification and Application 12.6.3 Kayako Self-Service Portal Revenue and Gross Margin (2019-2021) 12.6.4 Kayako Key Development 12.7 HappyFox 12.7.1 HappyFox Company Information 12.7.2 HappyFox Self-Service Portal Product Portfolio, Specification and Application 12.7.3 HappyFox Self-Service Portal Revenue and Gross Margin (2019-2021) 12.7.4 Kayako Key Development 12.9 Alloy Software 12.9.1 Alloy Software Company Information 12.9.2 Alloy Software Self-Service Portal Product Portfolio, Specification and Application 12.9.3 Alloy Software Self-Service Portal Revenue and Gross Margin (2019-2021) 12.9.4 Alloy Software Key Development 12.8.1 BMC Software Company Information 12.8.2 BMC Software Self-Service Portal Product Portfolio, Specification and Application 12.8.3 BMC Software Self-Service Portal Revenue and Gross Margin (2019-2021) 12.8.4 BMC Software Key Development 13 Global Self-Service Portal Market Forecast by Region by Type and by Application 13.1 Global Self-Service Portal Revenue Forecast 2023-2028 13.2 Global Self-Service Portal Forecast by Regions 13.3 Global Self-Service Portal Forecast by Type 13.4 Global Self-Service Portal Forecast by Application 14 Analyst Views and Conclusions 15 Methodology and Data Source 15.1 Methodology 15.2 Research Data Source 15.2.1 Secondary Data 15.2.2 Primary Data 15.2.3 Market Size Estimation 15.3 Legal Disclaimer
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