Global Self-Service Portal Industry Outlook 2022: Overview, Opportunities, Key Companies and Forecast to 2028

Global Self-Service Portal Industry Outlook 2022: Overview, Opportunities, Key Companies and Forecast to 2028

Report Code: KNJ1201169 | No. of Pages: 94 | Category: Services
Publisher: GRD Survey | Date of Publish: Feb-2022
Executive Summary

According to GRD Survey data, the global Self-Service Portal market is estimated at  million US$ in 2021 and is expected to  million US$ by the end of 2028, growing at a CAGR of % in the forecast period from 2022 to 2028.

This report studies the Self-Service Portal market dynamics from angles such as new entries, mergers and acquisitions, fundings, exit and major technology breakthroughs. Market performance is evaluated through market size (Million USD) by players, regions, product types and end industries. This report also studies the global market competition landscape, market drivers and trends, opportunities and challenges, risks and entry barriers, sales channels, distributors and Porter's Five Forces Analysis.

Geographically, this report is segmented into several key regions, with revenue, market share and growth Rate of Self-Service Portal in these regions, from 2017 to 2028, covering
    North America (United States, Canada and Mexico)
    Europe (Germany, France, UK, Italy, Spain and Russia, etc.)
    Asia-Pacific (China, Japan, Korea, Southeast Asia, India, Australia)
    South America (Brazil, Argentina, Colombia, etc.)
    Middle East and Africa (Turkey, Saudi Arabia, South Africa, etc.)

Market Snapshot, By Product Type
    

    Cloud-based

    On-premise


Market Snapshot, By Application
    

    Government

    Manufacturing

    Service

    Financial

    Internet & Telecom

    Others


Main Market Players Analyzed in this report, including:
    Zoho

    Zendesk

    TOPdesk

    SysAid

    MYOB Technology

    Kayako

    HappyFox

    BMC Software

    Alloy Software


The study objectives of this report are:
    To study and analyze the global Self-Service Portal market size (Million USD) by company, key regions/countries, products and application, history data from 2017 to 2021, and forecast to 2028.
    To understand industry structure of Self-Service Portal market by identifying its various subsegments.
    To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).
    To identify the key global Self-Service Portal manufacturers and regional typical players, to define, describe and analyze their sales volume, value, market share, market competition landscape, SWOT analysis and development plans in next few years.
    To analyze the Self-Service Portal market with respect to individual growth trends, future prospects, and their contribution to the total market.
    To project the value and volume of Self-Service Portal submarkets, with respect to key regions (along with their respective key countries).
    To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market.
    To strategically profile the key players and comprehensively analyze their growth strategies.

In this study, the years considered to estimate the market size of Self-Service Portal are as follows:
    History Year: 2017-2021
    Base Year: 2021
    Estimated Year: 2022
    Forecast Year 2023 to 2028

This report includes the estimation of market size from top-down approach by analyzing major submarkets and their major driving factors, and verified from bottom-up approaches. Key players in the market have been identified through secondary research, and their market shares have been determined through primary and secondary research. All percentage shares, splits, and breakdowns have been determined using secondary sources and verified from primary sources.

For the data information by region, company, type and application, 2021 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Key Stakeholders Considered in the study:
Raw material vendors
Distributors/traders/wholesalers/suppliers
Regulatory authorities, including government agencies and NGO
Commercial research & development (R&D) institutions
Importers and exporters
Government organizations, research organizations, and consulting firms
Trade/Industrial associations
End-use industries

Table of Contents

1  Market Definition & Scope
    1.1  Definition & Scope
    1.2 Self-Service Portal Product Specifications
    1.3  Main Events (Entry, M&A, Exit, Technology and Capital Activity)
    1.4 Global Self-Service Portal Market Performance and Outlook

2 Market Development Performance under COVID-19
    2.1 Influencing Factors of Industry Development in the Next Five Years
        2.1.1 Drivers
        2.1.2 Restraints
        2.1.3 Opportunities
    2.2 Porter’s Five Forces Analysis
    2.3 Comparison of Alternatives and Self-Service Portal

3 3 Industrial Lift Cycle and Main Buyers Analysis
    3.1 Industry Life Cycle Analysis
    3.2 Key Buying Industries/Consumers
        3.2.1 Major Buyers in 

        3.2.2 Major Buyers in Government


4 Market Segment: by Type
    4.1 Self-Service Portal Type Introduction
        4.1.1 

        4.1.2 Cloud-based

        4.1.3 On-premise

    4.2 Global Self-Service Portal Revenue by Type 2017-2022

5 Market Segment: by Application
    5.1 Self-Service Portal Type Introduction
        5.1.1 

        5.1.2 Government

        5.1.3 Manufacturing

        5.1.3 Service

        5.1.4 Financial

        5.1.5 Internet & Telecom

        5.1.6 Others

    5.2 Global Self-Service Portal Revenue by Application 2017-2022

6 Marke Segment: by Region
    6.1 Global Self-Service Portal Market by Region
    6.2 North America Self-Service Portal Market 2017-2022
    6.3 Europe Self-Service Portal Market 2017-2022
    6.4 Asia Pacific Self-Service Portal Market 2017-2022
    6.5 South America Self-Service Portal Market 2017-2022
    6.6 Middle East and Africa Self-Service Portal Market 2017-2022

7 North America
    7.1 North America Self-Service Portal Market by Country 2017-2022
    7.2 United States
    7.3 Canada
    7.4 Mexico

8 Europe
    8.1 Europe Self-Service Portal Market by Country 2017-2022
    8.2 Germany
    8.3 France
    8.4 UK
    8.5 Italy
    8.6 Russia
    8.7 Spain

9 Asia Pacific
    9.1 Asia Pacific Self-Service Portal Market by Country 2017-2022
    9.2 China
    9.3 Japan
    9.4 Korea
    9.5 Southeast Asia
    9.6 India
    9.7 Australia

10 South America
    10.1 South America Self-Service Portal Market by Country 2017-2022
    10.2 Brazil
    10.3 Argentina
    10.4 Colombia

11 Middle East and Africa
    11.1 Middle East and Africa Self-Service Portal Market by Country 2017-2022
    11.2 Turkey
    11.3 Saudi Arabia
    11.4 South Africa

12 Key Participants Company Information
    12.1 Zoho

        12.1.1 Zoho
 Company Information
        12.1.2 Zoho
 Self-Service Portal Product Portfolio, Specification and Application
        12.1.3 Zoho
 Self-Service Portal Revenue and Gross Margin (2019-2021)
        12.1.4 Zoho
 Key Development
    12.2 Zendesk

        12.2.1 Zendesk
 Company Information
        12.2.2 Zendesk
 Self-Service Portal Product Portfolio, Specification and Application
        12.2.3 Zendesk
 Self-Service Portal Revenue and Gross Margin (2019-2021)
        12.2.4 Zendesk
 Key Development
    12.3 TOPdesk

        12.3.1 TOPdesk
 Company Information
        12.3.2 TOPdesk
 Self-Service Portal Product Portfolio, Specification and Application
        12.3.3 TOPdesk
 Self-Service Portal Revenue and Gross Margin (2019-2021)
        12.3.4 TOPdesk
 Key Development
    12.4 SysAid

        12.4.1 SysAid
 Company Information
        12.4.2 SysAid
 Self-Service Portal Product Portfolio, Specification and Application
        12.4.3 SysAid
 Self-Service Portal Revenue and Gross Margin (2019-2021)
        12.4.4 SysAid
 Key Development
    12.5 MYOB Technology

        12.5.1 MYOB Technology
 Company Information
        12.5.2 MYOB Technology
 Self-Service Portal Product Portfolio, Specification and Application
        12.5.3 MYOB Technology
 Self-Service Portal Revenue and Gross Margin (2019-2021)
        12.5.4 MYOB Technology
 Key Development
    12.6 Kayako

        12.6.1 Kayako
 Company Information
        12.6.2 Kayako
 Self-Service Portal Product Portfolio, Specification and Application
        12.6.3 Kayako
 Self-Service Portal Revenue and Gross Margin (2019-2021)
        12.6.4 Kayako
 Key Development
    12.7 HappyFox

        12.7.1 HappyFox
 Company Information
        12.7.2 HappyFox
 Self-Service Portal Product Portfolio, Specification and Application
        12.7.3 HappyFox
 Self-Service Portal Revenue and Gross Margin (2019-2021)
        12.7.4 Kayako
 Key Development
    12.9 Alloy Software

        12.9.1 Alloy Software
 Company Information
        12.9.2 Alloy Software
 Self-Service Portal Product Portfolio, Specification and Application
        12.9.3 Alloy Software
 Self-Service Portal Revenue and Gross Margin (2019-2021)
        12.9.4 Alloy Software
 Key Development
        12.8.1 BMC Software
 Company Information
        12.8.2 BMC Software
 Self-Service Portal Product Portfolio, Specification and Application
        12.8.3 BMC Software
 Self-Service Portal Revenue and Gross Margin (2019-2021)
        12.8.4 BMC Software
 Key Development

13 Global Self-Service Portal Market Forecast by Region by Type and by Application
    13.1 Global Self-Service Portal Revenue Forecast 2023-2028
    13.2 Global Self-Service Portal Forecast by Regions
    13.3 Global Self-Service Portal Forecast by Type
    13.4 Global Self-Service Portal Forecast by Application

14 Analyst Views and Conclusions

15 Methodology and Data Source
    15.1 Methodology
    15.2 Research Data Source
        15.2.1 Secondary Data
        15.2.2 Primary Data
        15.2.3 Market Size Estimation
    15.3 Legal Disclaimer

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